Changing An Online Order
We’re sorry it is not possible to make changes to your Pinesandco.ie order online. If you want to amend your order, please email firstname.lastname@example.org and we shall endeavour to respond ASAP. Please be ready to quote your order number and order date.
Returns & Refunds
We are unable to refund your Christmas tree purchase, but if you would like to exchange or replace a faulty product bought from our Christmas shop, please email us within 14 days of your purchase, at email@example.com
Obtaining your refund:
If you are entitled to a refund, we will refund you directly onto the card that was used to make the purchase.
Pricing and description of products
We have taken care to describe and show products as accurately as possible. Despite this, products may vary from their descriptions. If there is anything that you do not understand, or if you wish to obtain further information, please contact customer services by emailing Info@pinesandco.ie